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At Tech DC we occasionally provide remote computer support and take over someone’s desktop to fix a problem. My favorite tool for this is the previously mentioned UltraVNC SingleClick. This requires the remote user to click on an executable to allow me to view their desktop. A new tool that I started using is Zoho [...] Because setting up VNC with a router is tricky, I thought it would be helpful if I wrote up how to do it with the popular FiOS Actiontec router based on my recent VNC set up for a small business in Arlington, Virginia. FiOS FiOS is a high speed fiber internet service offered by Verizon [...] Connecting Remotely with VNC One of my favorite software tools to use at Tech DC is VNC. If I have a client in Maryland, D.C. or elsewhere in the world when I am in Virginia, I can use VNC to take control of their computer in order to remotely diagnose problems or provide user training. [...] |
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