My MobileMe Experience

Oh My, MobileMe

You’ve probably already heard of the disastrous launch of Apple’s MobileMe service. Apple has taken a lot of heat for this and heads have rolled over at Apple HQ for it. There are still some remaining issues to be fixed but for the most part Apple has gotten MobileMe working. I’m currently using a free MobileMe trial to evaluate it to see if it will meet my needs. The biggest of my needs is getting all of my emails from several accounts on my iPhone as quickly as possible.

Push Email

If you use a standard POP or IMAP email account, you are limited to a 15 minute check frequency in the iPhone Mail application. In addition to that limitation, if you set up multiple accounts, it will drain your battery all the quicker. My solution was to set up just one account on the phone and have all the email accounts I want to get mail from forwarded to that one. MobileMe is the perfect choice because it offers push email. Instead of that 15+ minute wait for new mail notification, push means you get near instant notification of a new message. In my experience, near instant means about 10 seconds or less.

When MobileMe launched, it was simply unreliable. Some of my messages would arrive instantly, others would never notify me without opening the Mail app. Besides a couple of bad days this month, things have worked far more reliably lately although I still manually check the mail if I haven’t gotten any notifications in a while. Once I had my MobileMe account set up on the iPhone, I still had to get all my email accounts forwarding to my username@me.com email address.

VersaForward to Forward Email

I use Email Forwarding by VersaForward Service to get all my mail to my me.com address. You can set up all of your email accounts to forward to the email address you check on your iPhone. This is a service with a fee paid monthly or every 6 months. To get a discount, use the promotional code TECHDC when signing up for a free trial. That will give you 50% off the first 3 months. Alternatively, you can run home desktop versions of VersaForward either with the entry-level VersaForward Personal or the more powerful VersaForward Professional.

Once you’ve got your email forwarding set up, you can get all of your email messages on your iPhone in a timely and reliable fashion.

Other MobileMe Features

MobileMe does cost $99/year although it offers more than just an email address. Push contacts and calendar updates help keep your iPhone, Desktop, and laptop all up to date with your latest changes. The MobileMe Gallery is a very elegant photo sharing system which creates a website with your photos to share with others as you want to.

Besides mail, my favorite MobileMe feature is iDisk. You can basically consider this a hard drive that you have access to on your computer but the data is stored on the internet. It is the simplicity of iDisk on your computer that makes this so useful. It appears like an external hard drive would. Drag files to it like normal. You can log in to me.com to access the files on the iDisk so it is a great place to keep important files that you might need remote access to. You have a total of 20GB of storage on MobileMe. You can allocate this between email and data storage. The iDisk can work with Macs and Windows as well.

Give Me a Chance

MobileMe got off to a slow start but now that it is finally working, you can see the advantages that it offers. For me, the push email is the #1 selling point. As long as it continues to work, I expect to become a paying customer. The free trial lasts 60 days so you can try it yourself to see how you like it.

VNC and DynDNS for Remote Desktop Support

Connecting Remotely with VNC

One of my favorite software tools to use at Tech DC is VNC. If I have a client in Maryland, D.C. or elsewhere in the world when I am in Virginia, I can use VNC to take control of their computer in order to remotely diagnose problems or provide user training.

VNC stands for Virtual Network Computing. It was originally developed by AT&T Labs in Cambridge, England. It is open source and free. There are many “flavors” of VNC that use the VNC protocol. My favorite for Windows is UltraVNC because it has the added feature of allowing file transfers between the two machines. VNC exists for Windows, Mac, and Linux.

VNC has two parts. There is the VNC Server which serves up the image. And there is the VNC Viewer which views and controls the server computer.

DynDNS.org

One limitation is that VNC requires a static IP. This is where DynDNS.org helps. Most home internet connections have a dynamic IP address, meaning that the IP address changes occasionally. DynDNS.org creates an address such as “yourname.dyndns.org” that is always mapped to your latest IP address, so it is as if you have a static home IP address.

UltraVNC’s Single Click

It takes extra time to setup, but Single Click is a great tool that can be built at UltraVNC. It is a small executable file that someone can click on in order for you to take over their computer. This makes it simple for the person you are connecting to. It also has the added benefit of not needing to configure their router to forward port 5900 to their computer. Single Click is only available for Windows computers.

All Free

VNC is free and DynDNS has a free service that is all you need. You can purchase other remote connection tools that are sometimes easier to set up such as GoToMyPC.  But if you can configure them, VNC and DynDNS should provide everything you need to connect to remote computers.

Tiny Laptops

Small (2-3 lbs) and cheap ($300-400) laptops, also known as netbooks, have been the largest growing computer segment over the last year due to Asus’ Eee PC. These haven’t needed to be powerful computers because they can run Linux, with the Eee PC running the Xandros distribution of Linux.

Recently Asus has been joined by many other manufacturers in this market. Asus has lost some of limelight by making their newer machines slightly larger and more expensive.

The current model that most people are excited about is the MSI Wind. This and the many of the current crop of Eee PC’s run the Intel Atom chipset which is inexpensive and uses less power than similar class chips. Via will also be coming out with the Nano chipset which will outperform Intel.

Dell will likely also become a big player in next couple of months with their expected line of laptops. Lenovo (formerly IBM) is also rumored to have a cheap small laptop in that time.

With more power in this current group of laptops, they can run Windows XP or be hacked to run OS X as people have already done with the MSI Wind. Although Apple wouldn’t be happy about it, a cheap OS X laptop might be easier to achieve in the next few months as these devices become more ubiquitous. Of course, Apple is always rumored to be coming out with their own small laptop or tablet too.

Another reason to be excited about these laptops is the forthcoming Ubuntu Notebook Remix, using the most popular Linux distribution of Ubuntu but tuned and designed for small laptops and able to take special advantage of the Atom chipset.

Microsoft has had difficutly in this market because Windows Vista is not meant for low power laptops with small screens. So despite wanting to kill off XP, Microsoft has had to make an exception for this segment of laptops and continue to sell XP for it.

For more on these tiny laptops see the sites:
Liliputing
Asus Eee News Mods and Hacks
Eee User

iPhone 3G corporate discounts?

We’ve been researching the possibility of corporate and AAA discounts with the new iPhone 3G. Because the iPhone 3G does not have a profit sharing arrangement between AT&T and Apple like the original iPhone did, it should be treated as other phones offered by AT&T. And there are online reports backing up claims that AT&T is offering discounts. One source showed me his ordered Family plan that he got a 23% discount through his corporation. This applies only to the service, not the phone itself. But when calling AT&T directly, we were told that no discounts are possible.

So what’s the real deal? We’ll continue to investigate.

UPDATE: It is possible to get corporate discounts from AT&T for iPhone plans. The discount applies to the main line, and you still pay $9.99 for each additional line.