Tech DC Support

D.C. Computer Services:
- PC & Mac Computer Support
- Computer Training
- Computer Maintenance, Diagnostics, Repair, Recovery and Upgrades
- Website Development
- Network Administration
- TV / Home Theater Install
- Music Studio, Video Studio and Photo Studio Set Ups

Email info@techdc.com
or call 202-709-3805 for
home and office tech support
in Virginia, D.C., and Maryland

Microsoft Fix It Software

A quick fix to many common PC problems (non-functioning printers, drivers, web broswers, etc) is possible with the free Fix-it software from Microsoft at:

http://fixitcenter.support.microsoft.com/Portal/

Click Try it Now!, install the software, run Mircosoft Fix it and choose the category of your problem. Mircosoft Fix it then looks for and can automatically fix lots of issues.

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Support Remote Computers with Zoho Assist

At Tech DC we occasionally provide remote computer support and take over someone’s desktop to fix a problem. My favorite tool for this is the previously mentioned UltraVNC SingleClick. This requires the remote user to click on an executable to allow me to view their desktop.

A new tool that I started using is Zoho [...]

Safe Mode for Windows and Mac

If your computer does not boot, there may be problems with drivers or write permissions. In order fix the computer, you can try to boot the operating system into safe mode. This overcomes many common problems that cause a computer not to boot.

Windows

In Windows Vista, Windows XP, Windows 98, and Windows 95, you [...]