Tech DC Support
D.C. Computer Services:
- PC & Mac Computer Support
- Computer Training
- Computer Maintenance, Diagnostics, Repair, Recovery and Upgrades
- Website Development
- Network Administration
- TV / Home Theater Install
- Music Studio, Video Studio and Photo Studio Set Ups
Email info@techdc.comor call 202-709-3805 for
home and office tech support
in Virginia, D.C., and Maryland
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I was recently asked to speed up a slow laptop. Here are the steps that I took:
Apply Windows Updates: The computer had downloaded lots of updates (including Vista Service Pack 2) that were just waiting to be installed. This was a multi-step process since not all the updates could be updated in one package. [...]
Microsoft recently released Microsoft Safety Scanner, a simple on-demand virus scanning tool that works happily alongside other virus protection software. For example, you can use it alongside the always-running anti-virus offered by Microsoft Security Essentials.
A recent client accidentally deleted several important files and removed them from the recycle bin. Another client had done a system rollback that effectively removed important files.
Happily, deleting a files does not remove them. Only the references to the files are gone. Usually some files can be recovered if you know what file type [...]
Viruses Abound
Every week I remove viruses from Windows computers. Here’s a common scenario:
Someone gets a fake alert like this and realizes that they have a virus.
When they call me, I tell them to turn off the computer. This is because a virus can continue to inflict more damage. It can install [...]
Find Product Keys
Most businesses have trouble keeping track of their license keys. A tool to see what keys you are using for Windows and Microsoft Office is:
LicenseCrawler by Klinzmann
It’s free software. The author jokingly requests that users send him a picture of their hometown instead of payment. Must be funny in German.
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