Tech DC Support

D.C. Computer Services:
- PC & Mac Computer Support
- Computer Training
- Computer Maintenance, Diagnostics, Repair, Recovery and Upgrades
- Website Development
- Network Administration
- TV / Home Theater Install
- Music Studio, Video Studio and Photo Studio Set Ups

Email info@techdc.com
or call 202-709-3805 for
home and office tech support
in Virginia, D.C., and Maryland

Speed Up PC

I was recently asked to speed up a slow laptop. Here are the steps that I took:

Apply Windows Updates: The computer had downloaded lots of updates (including Vista Service Pack 2) that were just waiting to be installed. This was a multi-step process since not all the updates could be updated in one package. [...]

Microsoft Safety Scanner

Microsoft recently released Microsoft Safety Scanner, a simple on-demand virus scanning tool that works happily alongside other virus protection software. For example, you can use it alongside the always-running anti-virus offered by Microsoft Security Essentials.

Recover Deleted Files

A recent client accidentally deleted several important files and removed them from the recycle bin. Another client had done a system rollback that effectively removed important files.

Happily, deleting a files does not remove them. Only the references to the files are gone. Usually some files can be recovered if you know what file type [...]

Removing a Virus

Viruses Abound

Every week I remove viruses from Windows computers. Here’s a common scenario:

Someone gets a fake alert like this and realizes that they have a virus.

When they call me, I tell them to turn off the computer. This is because a virus can continue to inflict more damage. It can install [...]

Manage License Keys for Windows and Office

Find Product Keys

Most businesses have trouble keeping track of their license keys. A tool to see what keys you are using for Windows and Microsoft Office is:

LicenseCrawler by Klinzmann

It’s free software. The author jokingly requests that users send him a picture of their hometown instead of payment. Must be funny in German.

[...]