Author name: Rick

Why Your Gmail Sent Mail Disappears When Using Apple Mail

Some iPhone users run into a frustrating issue: you send an email from Gmail using the built-in Apple Mail app, it briefly shows up in Sent, and then—minutes later—it moves into Trash or disappears from the Sent folder entirely.

This isn’t a Gmail glitch.

It’s caused by how the iOS Mail app maps Gmail folders.

What’s Actually Happening

Gmail uses its own IMAP folder structure (like [Gmail]/Sent, All Mail, etc.). Apple Mail sometimes maps outgoing messages to a local “On My iPhone” Sent folder instead of Gmail’s actual Sent folder. When Gmail syncs, the mismatch can cause the message to be moved or treated like a deleted or duplicate item.

This issue is well-documented across user forums, and many people experience the same disappearing-sent-mail behavior.

The Simple Fix

Skip Apple Mail entirely for Gmail.

Install the Gmail app from the App Store. Open Settings → Gmail → Default Mail App and set Gmail as the system-wide default. Use the Gmail app for sending and receiving email going forward.

The Gmail app uses Google’s own folder mapping and sync engine, so sent messages always go to the correct place—and stay there.

Why This Matters

Whether you’re running a small business, doing tech support, or managing client communication, losing track of sent messages can cause follow-up failures and confusion. Using the Gmail app ensures consistent, predictable behavior across all your devices.

Groupon’s Microsoft Office Problem: When Marketplace Vetting Fails Consumers

A $32 “deal” raises serious questions about platform responsibility

When searching Google for discounted Microsoft Office licenses, Groupon appears near the top of results. The daily deals platform has become a major marketplace for software licenses through third-party sellers. But a recent purchase reveals a troubling gap in how Groupon vets what’s actually being sold on its platform.

I recently witnessed someone purchase what was advertised as Microsoft Office 2024 through a third-party seller on Groupon for $32. What they received wasn’t a legitimate product key or license from Microsoft—the standard for legal Office purchases. Instead, the package included only an activator tool, commonly known as a “serializer.”

The Red Flags

Legitimate Microsoft Office purchases come with a product key and license agreement tied to your Microsoft account. What this buyer received was fundamentally different: software designed to bypass Microsoft’s activation system entirely. The price point—$32 for software that retails for hundreds of dollars—should have been the first warning sign.

Groupon’s Marketplace Responsibility

To be clear: Groupon didn’t create or directly sell this product. Like Amazon or eBay, Groupon operates as a marketplace platform where third-party sellers can list items. But unlike a neutral platform, Groupon actively promotes these deals, takes a commission on each sale, and presents them under the trusted Groupon brand.

This raises uncomfortable questions: What vetting process does Groupon use for software listings? How does a deal offering activation tools instead of legitimate licenses make it through their approval process? And why does Groupon rank so prominently in search results for consumers looking for legitimate Office licenses?

The Broader Issue

The grey and black markets for software keys are well-documented problems. Volume license keys, educational licenses, and cracked activation tools regularly appear on discount marketplaces. Microsoft has entire teams dedicated to combating software piracy, yet these questionable deals persist on major platforms.

When a platform like Groupon—with significant name recognition and consumer trust—hosts these sellers without apparent scrutiny, it lends legitimacy to transactions that may not deserve it. Consumers searching for deals have no easy way to distinguish between legitimate volume licensing resellers and sellers offering something else entirely.

What Consumers Should Know

If you’re considering buying discounted Microsoft Office:

  • Legitimate licenses come with product keys, not activation tools or “serializers”
  • Prices far below retail are a red flag – if Office 2024 retails for $250+, a $32 version deserves skepticism
  • Check the seller carefully – research the third-party vendor, not just the platform
  • Understand the difference between legitimate volume licensing resellers and grey market key sellers
  • When in doubt, buy directly from Microsoft or authorized retailers

The Bottom Line

Groupon profits from every transaction on its platform, including those from inadequately vetted third-party sellers. While the company may not be directly selling questionable software, it’s providing the storefront, the payment processing, and the veneer of legitimacy.

In an era where platform responsibility is under increasing scrutiny, marketplace operators can’t simply claim they’re neutral intermediaries. They have an obligation to ensure that what’s being sold under their brand meets basic standards of legitimacy—especially when it comes to software licensing.

Consumers deserve better. And platforms like Groupon should do better.

iOS 26 Call Features: Say Goodbye to Spam Calls and Hold Music

If you’re tired of spam calls interrupting your day and endless hold music draining your patience, iOS 26 has arrived with two game-changing features that transform how you handle phone calls. Apple’s latest update includes Call Screening and Hold Assist—tools designed to give you back control over your phone.

Call Screening: Your Personal Gatekeeper Against Scammers

Call Screening is iOS 26’s answer to the relentless wave of telemarketing and scam calls that plague smartphone users. Instead of your phone ringing every time an unknown number dials in, this feature creates a protective barrier between you and potential nuisances.

How It Works

When someone who’s not in your contacts calls, a Siri-style voice automatically answers and asks them to provide their name and reason for calling. The information is transcribed to text and shown to you, allowing you to decide whether to accept, decline, or ask for more information. The beauty of this system? You never have to engage directly with the caller unless you choose to.

For telemarketers and scammers, this creates an immediate obstacle. Robocalls and spam operations typically can’t interact with the screening prompts effectively, making this feature particularly powerful at filtering out unwanted calls.

Setting It Up

Call Screening isn’t enabled by default—you need to turn it on yourself. Here’s how:

  1. Update your iPhone to iOS 26 (available for iPhone 11 and newer models)
  2. Open Settings, then go to Apps
  3. Tap Phone
  4. Scroll to “Screen Unknown Callers”

You’ll see three options: “Never” (call screening off), “Ask Reason for Calling” (screening enabled), or “Silence” (unknown calls go straight to voicemail with transcription).

Screen Unknown Callers

Real-World Impact

The results can be dramatic. After leaving this on for a few days, my number of spam calls has dropped dramatically. The feature has been described as bringing “pure bliss” to iPhone users weary of constant interruptions.

Hold Assist: Never Wait on Hold Again

While Call Screening protects you from unwanted incoming calls, Hold Assist tackles the other phone frustration we all face: being stuck on hold with customer service.

How It Works

Hold Assist automatically kicks in when you’re placed on hold during a call. Your iPhone detects the hold music and offers to wait for you. If you accept, your phone monitors the line in the background while you go about your day. When a real human picks up, you receive a notification alerting you to return to the call.

Unlike Call Screening, Hold Assist requires no setup—it works automatically from the moment you install iOS 26, and it’s available on all devices that support the update, not just Apple Intelligence-enabled phones.

The Convenience Factor

This feature is especially valuable when dealing with airlines, insurance companies, or tech support lines where wait times can stretch into hours. Instead of sitting by your phone listening to elevator music, you can respond to emails, make dinner, or do literally anything else productive.

Privacy First

Both features process information on-device, meaning your privacy isn’t compromised by sending data to cloud services. Everything happens securely on your iPhone.

The Bottom Line

iOS 26’s calling features represent Apple’s most significant phone improvements in years. Call Screening helps you avoid distractions, protect your privacy, and filter out robocalls and scams before they ever reach you. Meanwhile, Hold Assist saves you countless hours of listening to repetitive hold music.

If you haven’t updated to iOS 26 yet and you’re constantly battling spam calls or lengthy customer service wait times, these features alone make the upgrade worthwhile. In an era where our phones do everything from AI assistance to mobile payments, it’s refreshing to see Apple innovating on the most fundamental function: actually making and receiving phone calls.

The Future in a Chart: Understanding AI Risk Before It’s Too Late

We’re living through a technological revolution that could end in utopia, normalcy, or extinction. If that sounds dramatic, consider this striking chart from the Dallas Federal Reserve that maps three wildly different futures based on how AI develops. One line shows modest GDP gains. Another rockets toward post-scarcity abundance. The third plummets to zero—representing human extinction from misaligned AI. This isn’t science fiction. It’s economic modeling from one of America’s most conservative institutions.

The Godfather of AI Issues a Warning

In this essential interview with Jon Stewart, Geoffrey Hinton—the “Godfather of AI” who won the 2024 Nobel Prize in Physics for pioneering neural networks—explains why even their creators don’t fully understand these systems. When Stewart asks if AI systems can make decisions based on their own experiences, Hinton replies: “In the same sense as people do, yes.” Hinton believes that AI will develop consciousness and self-awareness, and when asked if humans will become the second most intelligent beings on the planet, responds simply: “Yeah.” This isn’t speculation from a fringe theorist. This is the man whose work made modern AI possible, and he left Google specifically to warn about what he helped create.

Why the Engineers Are In Over Their Heads

If Anybody Builds It, Everybody Dies: Why Superhuman AI Would Kill Us by Eliezer Yudkowsky and Nate Soares exposes a disturbing paradox: the people who best understand AI’s existential risks—including OpenAI’s CEO, Google DeepMind executives, and Turing Award winners—are the same ones accelerating toward them in what the book calls a “suicide race.” The engineers building these systems are brilliant and well-meaning, but they can’t explain what happens inside large language models or control what these systems ultimately want. Yudkowsky himself inspired OpenAI’s founding, a move his own institute now views as having “backfired spectacularly.” The book’s core warning: by the time the danger becomes obvious to everyone, it will be too late.

Policymakers Are Starting to Ask Questions

While researchers warn about existential risk, Senator Bernie Sanders is addressing AI’s immediate economic impact, warning that nearly 100 million U.S. jobs could vanish within a decade. His Senate report proposes solutions including a “robot tax” and reduced work weeks. Whether you agree with specific proposals or not, the fact that policymakers are finally engaging with these questions matters—because the people building AI are telling us they don’t have all the answers.

The Dallas Fed chart shows we’re not choosing between similar futures—we’re choosing between radically different outcomes for civilization. Watch the Hinton interview. Read the book. And demand that the conversation about AI’s future includes more voices than just those racing to build it. The window to get this right is closing.

The End of America’s Electronics Pricing Advantage

The US is rapidly losing its position as a competitive market for consumer electronics. Recent tariffs have increased prices 15-45% on major categories while Canada now offers better value and Europe’s VAT-inclusive pricing has become competitive. The era of cheap American electronics—already a myth (the US ranked only #8 globally in 2016)—is definitively over.

Analysis of late 2024/early 2025 pricing data reveals a fundamental shift. Escalating tariffs have overwhelmed traditional US tax advantages. Most surprisingly, manufacturing location provides no pricing benefit—Japanese cameras cost more in Tokyo, Chinese-made iPhones are pricier in Beijing. Shopping vacations abroad make no economic sense once you factor in travel costs, warranty limitations, and customs hassles.

Global pricing reveals US no longer competitive

Audio equipment: US becomes most expensive

The Audient iD24 audio interface (made in the UK) costs $549.99 in the US—the highest price globally. European retailers sell it for €323 ($351) including 19-20% VAT. After all taxes, California buyers pay $589 total while German buyers pay $351, a 40% premium for Americans. The UK manufacturing country offers it at £299 ($382 including VAT). Canada charges $437 USD equivalent before taxes.

Cameras: Canada leads, Japan costs more

Both the Fujifilm X100VI and Ricoh GR IV show Canada delivering the best value despite neither being manufactured there. The X100VI costs $1,577 in Canada (pre-tax) versus $1,600 US, $1,859 Japan, and $1,956 Europe. The GR IV costs $1,386 in Canada versus $1,497 US, $1,555 Japan, and $1,630 Europe.

The myth that electronics are cheaper in their country of manufacture is false—both cameras cost substantially more in Japan than North America despite Japanese manufacturing.

Smartphones: US-Japan tied for now, but tariffs threaten everything

The iPhone 16 Pro Max (256GB) ties at $1,199 in the US and Japan—globally cheapest. Canada follows at $1,218, while Europe pays $1,548 (29% more due to VAT). Hong Kong costs $1,312, and China—where iPhones are manufactured—charges $1,370.

The Samsung Galaxy S24 Ultra shows similar patterns: South Korea at $1,294, US at $1,300, Canada at $1,334, Europe at $1,548.

However, Trump administration tariffs threaten 26-40% smartphone price increases. Though temporarily exempted in April 2025, industry officials warn that $1,199 iPhone could jump to $1,700-2,300 when sector-specific electronics tariffs arrive.

US tariffs systematically eroding competitiveness

Multi-layered tariff structures implemented 2018-2025 create effective rates of 30-145% on electronics: Section 301 China tariffs (7.5-50%), Section 232 national security tariffs (15-50%), and 2025 reciprocal tariffs by country (10-46%). Country-specific rates include Japan 15%, South Korea 15%, Germany/France 15%, Vietnam 46%, and Mexico 25-35%—no manufacturing location offers tariff-free US access.

Camera manufacturers implemented 15-25% price increases in April-May 2025. The Consumer Technology Association projects 26% smartphone increases, 45% laptop increases, and 40% video game console increases under full tariff implementation. Average US households face $1,300 additional annual costs according to Tax Foundation estimates.

Supply chain relocation provides no escape—Apple’s production shift to India faces 26% tariffs there, while Samsung’s Vietnam manufacturing encounters 46% tariffs. Semiconductor industry relocation requires 5+ years minimum, with TSMC’s Arizona fabrication carrying 30% cost premiums versus Taiwan.

The myth of American electronics pricing dominance

The 2016 Linio Technology Price Index analyzing 71 countries ranked the US 8th globally—behind Kuwait, Saudi Arabia, Malaysia, Canada, UAE, Qatar, and Japan. Middle Eastern countries with near-zero VAT consistently beat American prices by 15-25%.

America’s past advantages—12-20 percentage point tax differential versus European VAT, large market scale, and aggressive big-box retail competition—have been overwhelmed by tariffs. Electronics prices declined 96% from 1997-2015, making electronics consistently deflationary. That trend reversed sharply starting 2018, with tariff-driven inflation representing a permanent structural change.

Middle Eastern markets maintain 15-25% advantages through near-zero VAT. Canada now undercuts US prices on cameras and smartphones by 7-15% pre-tax. Japan offers fierce retail competition but products typically cost 4-16% more than the US. Poland and Czech Republic emerged as the EU’s cheapest markets, with Czech prices at 64% of EU average.

Hong Kong’s decline as an electronics destination

Hong Kong’s reputation as a bargain electronics hub rests on outdated 1990s-2010s reality when zero taxes, proximity to Shenzhen manufacturing, and vibrant gray markets created 20-40% savings. The market has contracted: -0.7% annual growth 2017-2022 with projections of just 1.20% growth through 2029.

Global price convergence eliminated arbitrage. Manufacturers now enforce pricing globally, online marketplaces enable instant comparisons, and gray market crackdowns reduced parallel imports. Current pricing shows iPhone 16 Pro Max at $1,312—competitive but not cheapest (US and Japan beat it at $1,199). Hong Kong works only if visiting for other reasons, not as a dedicated electronics destination.

Shopping vacations are economically irrational

International shopping trips make no financial sense once you factor in flights, hotels, meals, and time costs. Add US Customs $800 exemption limits, warranty limitations (most manufacturers impose region-specific coverage—a gray-import device may have no US warranty at all), power/compatibility issues, impossible returns, and opportunity costs.

Shopping trips make sense only if already traveling for other reasons with no incremental costs. For typical consumer purchases, stay home and buy from authorized US dealers with warranties.

Gray market temptation and risks

Gray market goods—genuine products sold outside authorized channels—can offer 15-40% savings but carry serious risks. While generally legal in the US under first-sale doctrine, manufacturers track serial numbers, can blacklist devices, and may refuse all service including paid repairs.

A $1,000 laptop with no warranty is a potential $1,000 total loss from one defect—any “savings” evaporate with a single warranty claim. Additional risks: authentication challenges, region-specific firmware/software, incompatible LTE/5G bands, voltage differences, reduced resale value, no customer support or safety updates.

For typical consumers, the warranty risk alone makes gray market purchases imprudent.

What this means for American consumers

The evidence reveals a fundamental shift in global electronics pricing. American consumers face permanently higher electronics prices—the 15-45% increases already implemented represent structural changes, not temporary inflation. Even if future administrations reverse tariffs, supply chain costs and manufacturer pricing adaptations create lasting effects.

Key findings:

  • Canada emerges as North America’s value leader, undercutting US prices 7-15% on cameras and remaining competitive on smartphones
  • Europe’s VAT-inclusive pricing proves more competitive than assumed, with stable pricing absent tariff volatility
  • Manufacturing location provides no advantage—Japanese cameras cost more in Tokyo, Chinese iPhones more in Beijing
  • Hong Kong’s golden age ended as global pricing converged and gray markets disappeared
  • Middle Eastern markets maintain genuine 15-25% advantages through near-zero taxation

Practical advice for Americans:

  • Forget shopping vacations—travel costs, warranty risks, and hassles eliminate any savings
  • Avoid gray market purchases—warranty loss can exceed any price savings
  • Wait for domestic sales—Black Friday and Prime Day still offer 20-40% discounts
  • Consider previous-generation products for significant savings
  • Buy from authorized dealers and use credit card warranty extensions

The golden age of cheap imported electronics has ended. American exceptionalism in electronics pricing never existed to the degree assumed—the US ranked only 8th globally even in 2016. Recent tariff policies ensure it won’t improve. Americans will pay substantially higher prices for years regardless of whether reshoring goals succeed.

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