Tech DC Support

D.C. Computer Services:
- PC & Mac Computer Support
- Computer Training
- Computer Maintenance, Diagnostics, Repair, Recovery and Upgrades
- Website Development
- Network Administration
- TV / Home Theater Install
- Music Studio, Video Studio and Photo Studio Set Ups

Email info@techdc.com
or call 202-709-3805 for
home and office tech support
in Virginia, D.C., and Maryland

Ordering Internet Feels Like Buying A Car

Fargo’s William H Macy

Have you ever haggled to get a lower price for a car? It’s a known practice. But most people don’t realize that it’s the same when ordering or renewing your internet service.

I had been paying for relatively slow but fast enough for me 15/15 Mbps Verizon FIOS service for […]

Beeping FIOS battery

Has your FIOS or other internet box started beeping? The internet box that is usually just inside the house is called an Optical Network Terminal (ONT). (Note that the ONT plugs into another box with an antenna. This is the router.) The ONT has a Battery Backup Unit (BBU) since you need to have the […]

Control Web Pop-Ups

Recently I helped someone with a computer that had out-of-control pop-ups appearing in the web browser. This typically happens when malicious software is installed or automatically added to a computer with other software.

To fix this problem, you need to set up your web browser and computer so that it’s settings don’t allow for these […]

Amazon PrimePantry Review

Amazon recently launched a new service, currently just for Prime members, called Amazon PrimePantry. The idea is you can order certain pantry-esque items (no cold food) and have them shipped in 1 big box for just $6. I ordered an assortment of items that I thought might be challenging to deliver intact. Amazon’s goal is […]

Ransomware

We’ve seen a recent rise in “ransomware” that infects and encrypts computers, then demands money for you to get your data back.

I reported back in March 2011 having seen ransomware demanding $200. Today, it is asking for $300 within 10 hours.

The name of the virus is CryptoLocker. The US Computer Emergency Readiness Team […]